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PPL transmission pole

Reliability

KEEPING THE LIGHTS ON

Dedicated to delivering reliable power every day

We know our customers depend on us to power their lives and that’s a job we take seriously – 24 hours a day, 365 days a year.  

That’s why we continuously work to make our grid stronger, smarter, and more resilient to better withstand severe weather, prevent outages and address changing demands on our system. 

Reliability

Building the grid of the future today

Between 2025 and 2028, we are investing nearly $7 billion in infrastructure improvements that will reduce both the number and length of outages while supporting growth and development within our region. The investments we are making include:

trimming trees

Accelerating Tree Trimming

Expanding our tree trimming and vegetation maintenance efforts to reduce tree-related outages – the leading cause of outages.

updating power equipment

Strengthening Our System

Replacing aging infrastructure, adding stronger poles, pole-top equipment and wires and installing additional animal, avian and lightning guards throughout our service area.

transformer

Expanding Grid Automation

Installing additional smart grid devices, called reclosers, and sensors across the system to optimize the ability to remotely and automatically reroute power, decreasing the number of customers affected by an outage and the outage duration.

lineman working on power lines

Proactive Inspection and Maintenance

Using a combination of visual, aerial, infrared and thermographic inspection techniques to determine the performance and health of the system and proactively replace aging or damaged equipment before an outage occurs.

What We're Doing

Our commitment to delivering reliable service.

Discover the innovative projects underway throughout our 29-county service area, all designed to ensure you receive dependable power service every day.

Our Projects

Reliability Projects

What we're doing to improve service in your neighborhood. 

Line Clearing

Trees are the main cause of outages during storms. It is vital to keep them away from power lines. 

Resilient Transmission

Transmission is the backbone of our electric grid. 

Storm Response

We have processes in place to get all customers back in service as quickly and safely as possible when outages occur. 

How the Electric Grid Works

Learn about how electricity travels to your home. 

What’s Yours and What’s Ours

We maintain the wires and facilities that deliver electricity and the electric meter. 

Featured Project

Pine Creek Township Reliability Project

PPL Electric Utilities, during the summer of 2025, completed a project in Clinton County that is expected to improve power reliability for customers who have experienced power outages in the past.

Line crews in late August put the finishing touches on the extensive upgrades in the Woolrich area of Pine Creek Township. The work involved removing approximately 2,500 feet of power lines and 30 utility poles in an inaccessible wooded area and replacing them with about 3,000 feet of new line with 45 poles closer to a roadway. 

Relocating the lines and poles will reduce the likelihood of outages and provide easier and safer access for crews to make repairs, particularly during storms when most power outages occur.

Past Featured Projects

Highlighted Projects

For a look at the work we're doing in specific communities across our service territory, click on the counties listed below.