Contact Us
Emergencies
For emergencies such as downed wires, call us 24/7 at 1-800-342-5775 and say “downed power line.”
Residential & Small Business: 1-800-342-5775
Mid & Large Business: 1-888-220-9991
*Holidays may affect availability and hours of operation.
Payment Assistance
Call Us
8 a.m. to 5 p.m. Monday to Friday*Residential & Small Business: 1-800-342-5775
Mid & Large Business: 1-888-220-9991
*Holidays may affect availability and hours of operation.
Payment Assistance
8 a.m. to 5 p.m. Monday to Friday*
Residential Customers: 1-800-342-5775
8 a.m. to 5 p.m. Monday to Friday*
OnTrack & Business Customers: 1-800-342-5775
Rebates
8 a.m. to 6 p.m. Monday to Friday*
Residential Customers: 1-877-486-9204
All Business Customers: 1-866-432-5501
Pay by Mail
PPL Electric Utilities P.O. Box 419054 St Louis, MO 63141-9054
Mail Us a Letter
PPL Electric Utilities 827 Hausman Road Allentown, PA 18104-9392