Manage Your Bill By Text
Managing your account is easier than ever
Text us to pay your bill or report an outage
Manage your bill or report an outage on-the-go, just by sending us a quick text. The first time you text us, we'll confirm your PPL account number, ZIP code and phone number.
Then, you're all set. Text PAY, BALANCE, OUTAGE or STATUS to TXTPPL (898775)
* Message and data rates may apply. Frequency varies. Text HELP for help or STOP to opt-out. Terms and Privacy.
Available Text Commands
Pay
Text “PAY” to TXTPPL (898775). If you have banking info saved to your account, you can pay by text.
Balance
Text "BALANCE" to TXTPPL (898775). Request your account balance, past due amount, and your current bill due date.
Outage
Text “OUTAGE” to TXTPPL (898775). Report a power outage at your home or business.
Status
Text “STATUS” to TXTPPL (898775). Check the status of a power outage.
Other available commands
STOP
Text “STOP” to TXTPPL (898775). Stop receiving texts from PPL, including outage alerts and bill reminders.