Will a Monitor Work at my Home?
- You must have a new advanced meter. Not sure if you have a new meter? Look for your meter number on our website or on your most recent bill. New meter numbers begin with “30” and have 9 digits.
- Be able to keep the device within 75 feet of your meter. If you live in an apartment or rowhome, make sure the device can stay within 75 feet of the device. Be aware that concrete walls, metal siding and stucco wire can block signals and reduce the operating range.
- Have an online PPL account. If you don’t have an online account, it’s easy to create one. You must also have an email address.
Privacy
Your monitor connects only to your meter and is programmed by PPL Electric Utilities. Monitors cannot be programmed to view usage for other meters. If you move, the unit will automatically stop monitoring usage at your old address and will need to be re-programmed for your new home. Email EUHANPilot@pplweb.com to have your monitor re-programmed.