PPL EU's Right To Refuse Service
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PPL EU's electric service tariff provides that PPL EU may refuse to connect a service or may disconnect an existing service when in PPL EU's judgment or when PPL EU has received notice that the customer's installation is not in proper operating condition or does not conform with these rules or the customer's equipment or use thereof impairs PPL EU's equipment or the service to other customers.
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Inspection Requirements
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Inspection cut-in cards must be received at the local PPL EU office before any service request job can be scheduled. Rule 19 of REMSI describes PPL EU's inspection requirements.
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(C)
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Choice of Agency or Inspector
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PPL EU does not recommend one electrical inspection agency or electrical inspector in preference to another. The choice of agency or inspector is the responsibility of the customer or the customer's electrical contractor.
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Certification Requirements
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PPL EU will accept electrical inspection cut-in cards only from inspectors who are certified by the Commonwealth of Pennsylvania Department of Labor and Industry and whose names appear on the listing of Certified Code Officials web page click on Certification List (updated daily).
As of Apr. 10, 2009, the only persons who may legally engage in any aspect of UCC enforcement are those who hold UCC certification in each category of work that they perform.
PPL EU will accept cut-in cards only for service entrance facilities of one- and two-family dwellings from electrical inspectors who are certified to perform in UCC Class Code 11 "Residential Electrical Inspector".
PPL EU will accept cut-in cards for all non-residential service installations from electrical inspectors who are certified to perform in UCC Class Code 19 "Commercial Electrical Inspector".
Only online electrical inspections through PPL’s Contractor Services tool will be accepted.
www.pplelectric.com/contractorservices
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PPL EU Contacts
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If you need to speak to a designer, please use the Self-Service Work Orders tool to see the designer assigned to your work order. The tool also will provide that person’s contact information. You can also call 1-800-342-5775 to be directed to your design supervisor.
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Contractor Services - Inspector Checklist
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A checklist is attached, that inspectors could use to document information while performing an inspection. This checklist would primarily be used by inspectors that want to write down the details and enter them online once they're back at the office or at home instead of doing so via a mobile device while on site.
This form matches the information we request for each inspection online. So it offers a nice way to capture the information and easily transfer it into Contractor Services later.
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(C)
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Accepted Signed Cut-in Cards
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PPL EU accepts signed cut-in cards from an inspector with the understanding that the inspector is responsibly enforcing the standards of the Uniform Construction Code, NEC, REMSI and any other applicable code. Continued acceptance of an inspector's signed cut-in cards is contingent upon the inspector maintaining satisfactory performance.
An inspector whose signed cut-in cards are accepted by PPL EU may inspect in any region or area of PPL EU.
Cut-In Card Documents:
Handwritten Version (.pdf) - Print out, fill in by hand and FAX to PPL EU.
Electronic Version (.doc) - Use word document to fill in fields (use tab to navigate through document), print and FAX to PPL EU. This version gives the user the ability to save the form electronically for their files.
Violation Cut In Card:
Handwritten Version (.pdf) - Print out, fill in by hand and FAX to PPL EU.
Electronic Version (.doc) - Use word document to fill in fields (use tab to navigate through document), print and FAX to PPL EU. This version gives the user the ability to save the form electronically for their files.
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Multiple Inspections
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When PPL EU receives a cut-in card specifying NEC violations at a premises, PPL EU requires the customer or customer's contractor to:
- correct the situation, and
- secure the services of the same inspector who issued the violation card to re-inspect the corrected facilities.
Re-inspection by another inspector is acceptable to PPL EU only if the original inspector is unavailable due to illness or other unforeseen circumstances, and the customer requires immediate service.
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Unsatisfactory Performance of a Code Official (Inspector)
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When PPL EU personnel discover NEC or REMSI violations for service entrance facilities after PPL EU has received a cut-in card, a letter may be sent to the Code Official (Inspector).
The letter shall:
- explain the problem(s) with the service entrance facilities discovered by PPL EU personnel,
- ask the inspector to contact the electrician or customer and arrange to correct the problem(s), and
- ask the inspector to re-inspect the corrected service entrance facilities and send a new cut-in card to PPL EU.
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If the frequency or severity of violations indicates that the inspector is either:
- not looking at all services for which PPL EU received cut-in cards, or
- not adequately ensuring that the requirements of the NEC or REMSI are met, a complaint may be made to the Field Operations Manager at the Department of Labor and Industry for investigation. The complaint form and address for the Field Operations Manager may be found at: UCC Complaints
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