Sometimes, life throws you a curve ball. If your income schedule has changed – or if you’re working on a new budget –we can offer you some flexibility.
Once every 12 months, you can change the date on which your electric bill is due.
We’ll process your request within 2 bill cycles.
Changing your due date may result in a longer or shorter bill cycle. If your bill is slightly higher or lower next month, check the number of days you were billed compared to your last cycle.
Don’t be concerned if your new due date is not the same exact date each month. Our bill due dates fluctuate by a few days, based on weekends and holidays.
If you’re enrolled on auto pay, your payment will be withdrawn on your current due date until we process your due date change request.
If you’re signed up for budget billing, we may adjust the budget amount on your next bill.