Connection of Electric Service:
- Customer applies for work request number by calling 1-800-342-5775 for single-phase service; and 1-888-220-9991 for three-phase service.
- Customer pays, in advance, a non-refundable temporary connection charge equal to PPL Electric Utilities’ estimated installed cost and net removal cost of all necessary facilities other than transformer, service drop, and metering.
- Customer faxes or mails a completed Application for Electric Service to 484-634-3484 or PPL Electric Utilities, 827 Hausman Road, Allentown, PA 18104.
- Customer arranges for an electrical inspection by a certified electrical inspector (refer to yellow pages, or phone co. directory assistance).
Electric Service Process and Responsibilities:
1. Overhead Temporary Service
- Customer applies for work request # by calling 1-800-342-5775 for single phase, and 1-888-220-9991 for three-phase service.
- Customer receives service location approval from PPL Electric Utilities technician/engineer.
- Customer pays, in advance, any necessary charges.
PPL Electric Utilities installs off-site facilities (pole, line, transformer).
- Customer installs temporary metering facilities.
Inspection card received by UCC (Uniform Construction Code) inspection.
- PPL Electric Utilities energizes service and sets meter.
Overhead temporary service involving meter and service drop.
- Customer applies for work request.
- PPL Electric Utilities energizes service and sets meter.
2. Underground Temporary Service
- Customer applies for work request # by calling 1-800-342-5775 for single-phase, and 1-888-220-9991 for three-phase service.
- Customer receives service location approval from PPL Electric Utilities technician/engineer.
- Customer pays, in advance, any necessary charges.
- Customer installs conduit and temporary metering facilities.
Inspection card received by Uniform Construction Code (UCC) inspection.
- PPL Electric Utilities energizes service and sets meter.