June 2024 Residential Connect

Price to Compare decreases

On June 1, our Price to Compare, or PPL Electric default rate, drops to 10.040¢ per kWh. This is the new price you’ll pay for the supply portion of your bill if you’re not shopping for an electric generation supplier. If you’re using 1,000 kWh per month, you can expect this to decrease your bill by $9.77.

woman smiling with calendar next to her

We’re committed to managing prices and securing the lowest cost of energy for our customers. We deliver your electricity, but we don’t own the power plants where it is generated. If you don’t shop, we pass along the supply cost without markup. However, you have the option to shop around for an alternative supplier that is right for you. We encourage you to check the price you’re paying for electricity supply, compare offers from suppliers and use the Price to Compare as a reference point to see if you’re getting the best deal.

Watch our quick video on tips to shop smart and save.

 

mylar balloons stuck in powerlines

Metallic balloons and power lines don’t mix

It’s a popular time of year for dads and grads, but if you’re celebrating with balloons, remember to tie them to a secure object. If they float away and contact a power line, they could cause outages or fires. Stay safe and don't let balloons spoil the fun.

 

 

illustration of costs

Manage your summer energy bill with Seasonal Savings Solutions

As summer temperatures rise, you can turn to us for Seasonal Savings Solutions. With options like making your bill more predictable, finding tools to track your electricity use, setting bill alerts, shopping for a supplier and requesting more time to pay, we can help you manage your summer energy bill with the resources that are right for you.

A range of options are ready and waiting. Discover all the ways we can help at pplelectric.com/SeasonalSavings.

 

OnTrack logo

Applying for OnTrack is Easy

If you need help with your electric bill, you may qualify for some relief through our OnTrack program. OnTrack offers income-eligible customers fixed monthly payments, referrals to other energy saving programs and debt forgiveness.

No past due balance? No problem. You can apply for OnTrack before you fall behind.

Applying is easy. Choose the option that works best for you.

Online at pplelectric.com/ontrack

  • Upload files or photos of your paperwork for quick processing.

By mail

  • Submit a completed application with your required documents.

Over the phone

  • If you’d prefer someone to walk you through the application, call us at 1-800-342-5775 
    and one of our dedicated representatives can help.

Here's what you need to get started:

  • Your PPL Electric bill account number
  • Names and ages of everyone who lives in your home
  • Proof of income documents

Don’t wait to start saving. Apply for OnTrack today.

 

PPL employees planting in parks

Planting in the parks

Our employees embody our belief in improving the communities we serve. One way we show our commitment is through our Community Roots program, which provides pollinator-friendly plants and trees to help preserve the environment where we live, work and play. This spring, volunteers spent time handing out free plants and wildflower seeds at several events, and planting trees at local parks, such as Lycoming County’s Rider Park and around Harrisburg’s Wilson Park neighborhood. We’re proud to support these activities and initiatives throughout the year.

 

woman smiling while using phone to create an online account

Create your online profile in 3 quick steps

It’s easier than ever to set up a profile and take control of your account.

With an online account, you can:

  • Make a payment
  • Get help paying your bill
  • Report an outage
  • Go paperless
  • Check your usage
  • Apply for energy efficiency rebates
  • Shop for an electricity supplier

It’s quick, secure and easier than ever to do business with us. Register now at pplelectric.com/register.

 

Stay cool and save

Ready to find the perfect cooling system for your home? Learn about ENERGY STAR® certified solutions and rebates up to $450 at pplelectric.com/ChooseHVAC.