Outages and Issues
Customers currently without power:44
Outages
Downed Wire
Report downed wire
Never approach power lines. Stay at least 100 feet away and keep kids and pets away. Always assume they are energized and carrying electricity. If you see a downed power line, report it immediately to 1-800-342-5775 (1-800-DIAL-PPL).
Safety first
Follow these guidelines to protect you and your family before, during and after storms.
Outage Alerts
Stay informed with PPL Alerts. You'll get a notification via text, email or phone call when there is a change in your outage status.
Priorities for Restoring Power
Our number one goal is to deliver safe and reliable service, but when big storms strike and damage equipment, power outages may occur. It’s never easy to be without power, so we follow an effective restoration process to get all customers back in service as quickly and safely as possible.
Want to stay updated on your outage? Adjust your alert preferences. Whenever outages occur, we’ll do our best to keep you informed. Stay safe!
- First, we restore power to critical public facilities, like hospitals, that serve the general public in emergencies.
- Then, we focus on major power lines and substations, using smart grid technology to reroute power until more difficult repairs can be made.
- We prioritize repairs that will restore power to the largest number of customers and then smaller neighborhoods, individual homes, and businesses.
Want to stay updated on your outage? Adjust your alert preferences. Whenever outages occur, we’ll do our best to keep you informed. Stay safe!